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What is the Shopping Mall Commercial version app for?

Our shopping center customer app serves as an all-in-one solution for customers. The app displays all the relevant and up-to-date information needed before, during and after the shopping trip in one hub. In addition, the user can receive good offers in the categories to which they have subscribed. Being able to easily find the stores, all practical information in one place and easy access to interesting offers are crucial factors that make satisfied customers come back more often and shop more.

Providing timely and relevant information

Make life easier for your customers! The app provides updated and important information related to the shopping center, such as events, offers and opening hours, ensuring that they are well informed and can plan their visits effectively.

A personal touch increases engagement

Subscriptions enable a personalized user experience. The app user chooses which categories or stores are of interest. Constantly relevant and accurate communication creates engagement and builds loyalty.

Improving shopping experiences

By constantly providing relevant and up-to-date information, personalized offers and easy access to the mall's services and facilities, the app improves the overall shopping experience for customers.

App functions

All information in one place: before the visit and on the spot - what are the opening hours, what are the shops and restaurants, what services are available, where do I charge my car, where are the toilets - and so on.... This is the kind of information everyone wants to have at their fingertips - even offline.

Finding the store easily: Positioning and mapping functions are used to help visitors see where they are and find their way around the shopping center.

Subscriptions: As a first step after downloading, the app user selects his/her interest categories, such as fashion, health & beauty or restaurant & café. The categories to be included in the app are adapted to the needs of the shopping center.

Interesting offers: Based on the selections, the customer will then receive notifications with good offers in the categories of interest.

Accessible experience: There is a growing demand for accessibility in shopping centers. The app is a valuable support for people with any kind of disability - both before the shopping trip and on the spot. Our app is accessible according to the relevant guidelines in WCAG 2.1AA.

System functions

– Administrators can log in and manage users and content directly in the app.
– Store managers can log in and upload new offers directly in the app.
– After approval from the app manager, the offer is visible to customers.
– Integrations: Let the app interact with other IT systems such as POS and work with coupons, barcodes, QR codes and so on.

Analysis

The app gives you valuable insights into customer behavior and preferences, which can help you make informed decisions about marketing and sales strategies.

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